The Magnetic Beauty
Last Updated: [Insert Date]
These Terms and Conditions apply to your use of The Magnetic Beauty website and to appointments,
services and purchases made through The Magnetic Beauty.
By using our website, making a booking or purchasing a product or service, you agree to these Terms and
Conditions.
The Magnetic Beauty operates in Melbourne, Victoria, Australia.
BUSINESS DETAILS
Business Name: RAWS FUEL PTY LTD
Trading Name: The Magnetic Beauty
WEBSITE USE
You may use our website to browse services, view store locations, make appointments, manage bookings,
contact us and purchase products where available.
You must not use the website for unlawful purposes or attempt to interfere with its security, operation or
functionality.
SERVICES AND PRICING
Service descriptions, availability and prices displayed on our website may vary between locations. The
price shown after you select your preferred location will apply to that booking where applicable.
APPOINTMENT BOOKINGS
Appointments may be booked through our website or other booking channels. You must provide accurate
contact information. Appointments are subject to availability.
APPOINTMENT CONFIRMATION
After completing an online booking, you may receive confirmation by email, SMS or another
communication method. Please retain your confirmation details.
RESCHEDULING APPOINTMENTS
If you need to change your appointment, contact the relevant Magnetic Beauty location as soon as
possible. Rescheduling is subject to availability.
CANCELLATION AND NO-SHOW POLICY
Customers are encouraged to provide as much notice as possible when cancelling or changing an
appointment.
Cancellation notice required: [Insert Hours]
Late cancellation fee: [Insert Amount or Percentage]
No-show fee: [Insert Amount or Percentage]
Where a deposit or prepayment has been taken, the treatment of that payment will depend on the
applicable cancellation policy.
Nothing in this policy limits your rights under the Australian Consumer Law.
LATE ARRIVAL
If you arrive late, we will make reasonable efforts to provide the booked service. The treatment may need
to be shortened, modified or rescheduled if there is insufficient time to complete it safely.
TREATMENT SUITABILITY
Certain beauty treatments may not be suitable for every customer. Our beauty specialist may ask about
allergies, sensitivities, previous treatments or other relevant information.
You must provide accurate and complete information relevant to your treatment. Where appropriate, we
may recommend a patch test or preliminary assessment.
RESULTS
Beauty treatment results can vary between individuals and depend on factors including natural hair growth,
skin type, lash condition, previous treatments, aftercare and individual sensitivity.
TREATMENT AFTERCARE
Customers are responsible for following reasonable aftercare instructions provided by our team. If you
experience an unexpected reaction or concern following a treatment, contact us as soon as possible and
seek medical advice where appropriate.
CUSTOMER SAFETY
We may decline or postpone a treatment where we reasonably believe the service may not be suitable or
safe in the circumstances.
PAYMENTS
Payment may be made using payment methods available at the relevant location or through our online
booking or ecommerce system, including EFTPOS, credit card, debit card, cash and online payment
methods where offered.
PRODUCTS
Where products are available, product descriptions, prices and availability will be displayed at the time of
purchase. Customers should check product packaging and manufacturer information before use.
PRODUCT RETURNS AND REFUNDS
Our returns and refund policy does not limit any rights you have under the Australian Consumer Law.
If a product is faulty, defective, unsafe, does not match its description or otherwise fails to meet applicable
consumer guarantees, you may be entitled to a repair, replacement or refund depending on the
circumstances.
AUSTRALIAN CONSUMER LAW
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer
Law. Nothing in these Terms and Conditions is intended to exclude, restrict or modify any rights you have
under Australian law.
PROMOTIONS AND SPECIAL OFFERS
Promotions may be subject to additional terms and conditions, including eligibility requirements, expiry
dates, location restrictions or other conditions. Promotional terms will not override rights provided by
Australian consumer law.
GIFT CARDS
If The Magnetic Beauty offers gift cards, additional gift card terms may apply. Gift cards will be subject to
applicable Australian laws.
LOYALTY PROGRAMS
If we offer a loyalty or rewards program, additional terms may apply regarding eligibility, points,
redemption, expiry and promotional exclusions.
WEBSITE CONTENT
We make reasonable efforts to ensure website content is accurate and current. Information may
occasionally contain errors, omissions or outdated information.
INTELLECTUAL PROPERTY
Unless otherwise stated, content on this website is owned by or licensed to The Magnetic Beauty. This
includes logos, brand assets, photographs, graphics, text, website design, videos and other original
content.
CUSTOMER REVIEWS AND USER CONTENT
If you submit a review, photograph, testimonial or other content to us, you confirm that the content is your
own or you have permission to provide it and that it does not infringe another person’s rights.
MARKETING COMMUNICATIONS
By providing marketing consent, you may receive promotional emails, SMS messages or other marketing
communications from us. You can withdraw marketing consent at any time.
THIRD-PARTY SERVICES
Our website may use third-party services for payments, online bookings, website hosting, analytics,
marketing, email, SMS and customer management. Third-party services may have their own terms and
privacy policies.
WEBSITE AVAILABILITY
We aim to keep our website available and operational, but we do not guarantee uninterrupted access.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not responsible for loss arising from your use of the
website where that loss is not caused by our breach of applicable law or our obligations to you.
Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded.
PRIVACY
Your use of our website and services is also subject to our Privacy Policy.
CHANGES TO THESE TERMS
We may update these Terms and Conditions from time to time. The updated version will be published on
this page with the relevant date.
GOVERNING LAW
These Terms and Conditions are governed by the laws applicable in Victoria, Australia.
CONTACT US
The Magnetic Beauty